Terms & conditions

Larsen Electrical

These Terms and Conditions apply to all SMS messages sent and received as part of the Application-to-Person (A2P) SMS messaging services provided by Larsen Electrical. Your use of this service constitutes formal acceptance of these terms.

Messaging Consent

Messages sent by Larsen Electrical may include transactional alerts, appointment reminders, promotional and marketing offers, updates, and other relevant business communications. In accordance with the Privacy and Electronic Communications Regulations (PECR), marketing messages will only be sent where you have provided explicit, clear opt-in consent. The frequency of these messages will depend on your interaction with our services and your specified preferences.

Message Types and Frequency

Messages transmitted by Larsen Electrical may include transactional alerts, administrative updates, appointment reminders, and commercial marketing or promotional offers. In strict compliance with the Privacy and Electronic Communications Regulations (PECR), marketing and promotional communications will only be sent where you have provided explicit opt-in consent. The frequency of these text messages will vary depending on your direct interactions with our services, your account activity, and your preferred communication settings.

Data Rates and Charges

Standard text message and data rates may apply to any messages you send or receive as part of our service. This depends entirely on the tariff and terms set by your mobile network provider and may affect your mobile bill.

Opt-Out Instructions

To discontinue receiving SMS messages from Larsen Electrical, you can reply "STOP" to any of our text messages at any time. Doing so will immediately log your request and unsubscribe you from our SMS communication channels, in line with your right to withdraw consent under the UK GDPR.

Privacy Policy

Our Privacy Policy outlines exactly how we collect, process, use, and safeguard your personal data in relation to our A2P SMS messaging service, strictly adhering to the UK GDPR and the Data Protection Act 2018. The full policy can be reviewed at any time on our website.

Message Delivery

Larsen Electrical does not guarantee that messages will be delivered without delays or transmission failures. SMS delivery can be affected by digital factors outside of our reasonable control, including local network operator outages, signal disruptions, or end-user device incompatibility.

User Obligations

When utilizing our text messaging services, you agree to abide by all applicable UK laws and regulations. You strictly agree not to use this service to transmit any content that is offensive, illegal, defamatory, or intended to harass, deceive, or harm others.

Compliance with Laws

You acknowledge and agree that this messaging service must be operated in strict compliance with all relevant UK legislation, including regulations enforced by the Information Commissioner’s Office (ICO) and the Office of Communications (Ofcom).

Changes to Terms and Conditions

Larsen Electrical reserves the right to amend or update these Terms and Conditions at any time to reflect operational or regulatory changes. Material updates will be communicated clearly through our website or via direct communication channels where feasible.